Kunci Jawaban Cisco IT Essentials Chapter 12

Chapter 12 – IT Essentials

01. Which two locations are commonly used in Windows for temporary files? (Choose two)

• C:\ ;
• C:\temp;
• C:\My Documents\temp;
• C:\Program Files\temp;
• C:\Windows\temp

02. A new graphics card is installed in a computer. When the computer is powered on, the default drivers are loaded but some of the applications do not work properly. What should the user do to improve the graphics card performance?

• Check the Microsoft website to find the latest drivers;
• Check the website of the manufacturer for the latest drivers;
• Configure the application to run correctly with the new graphics card;
• Configure the graphics card settings correctly in the Start menu.

03. What information is contained in restore points in Windows XP?

• Deleted files;
• User profiles;
• Personal data files;
• System and registry settings;

 04. A technician notices that a program that is listed in the registry is not found on a PC that is running Windows XP. What is a possible solution to the problem?

• Run fdisk/mbr from the command prompt;
• Run chkdsk/F/R from the command prompt;
• Restore the boot.ini file from the installation media;
• Restore the ntdetect.com file from the instalation media.

05. What is the minimum amount of RAM that is required to install Mac OS X on an Intel-based Apple computer?

• 64 MB
• 128 MB
• 256 MB
• 512 MB

06. Which command-line utility can be used to schedule a backup of a Windows XP workstation?

• Scandisk;
• Xcopy;
• At;
• Backup.

07. What is a feature that Internet browsers provide to improve performance when accesing recently visited websites?

• caching recently accesed pages;
• registering favorite websites;
• managing of updates and cookies;
• saving passwords commonly used on websites.

08. Which two pieces of information are required when configuring Automatic Updates for Windows XP? (Choose two)

• Day;
• Destination;
• Source;
• Time;
• Update period.

09. In Windows XP which files determines the prompt that a user sees during the boot process when multiple operating systems are present ?

• BOOT.INI
• AUTOEXEC.BAT
• NTLDR
• CONFIG.SYS

10. A technician is having trouble repairing a difficult Windows XP problem. The usual quick-fix solutions did not work and there are no obvious clues found in either Device Manager or Event Viewer. What two actions should the technician try next? (Choose two).

• Reinstall the operating system;
• Check any manuals relating to the hardware and software;
• Check the Internet for possible solutions;
• Ask the customer for any idea as to what may be wrong;
• Use the recovery CD to restore the operating system.

11. What is the issue if the status of hard disk drive shows as „Not Initialized” in the Disk Management utility ?

• The drive has input/ouput errors;
• The drive is corrupted or unavailable;
• The drive does not contain a valid signature;
• The basic disk has not yet been converted to a dynamic disk.

12. Which two operating system can be upgraded to Windows XP Home? (Choose two)

• Windows 95;
• Windows 3.1;
• Windows 98;
• Windows 98SE;
• Windows NT workstation.

13. What is the purpose of the chkdsk /f command?

• If formats a hard drive partition;
• If checks a hard drive for errors and fixes them if possible;
• If prepares a hard drive partition so data may be written to it;
• It frees up hard drive space by placing files in contigiguous sectors;

14. A technician notices that a PC that running Windows XP locks up without any error messages. What is a probable cause of the problem?

• The hard drive is failing;
• The ntldr.exe is missing;
• The computer is overheating;
• The installation files are corupted.

15. A video file editor defragments the hard drive on his computer every month to ensure continuing optimal performance. How can the editor ensure that the defragmentation occurs every month?

• Select the Action menu item in the Defrag utility and then select Schedule;
• Add Defrag to Scheduled Tasks in the System Tools;
• Set the Scheduled flag for Defrag in HKEY_CLASSES_ROOT;
• In Ntbackup, select the option to do a Defrag, set the schedule for monthly but do not specify any files to backup.

16. A technician boots a Windows XP computer that has an incorrect driver loaded for the video adapter card. How can technician revert to a previous driver?

• Select Create a Restore Point from System Tools;
• Use the Regedit utility to remove the inform,ation about the graphics driver from the registry;
• Select the video adapter card in Device Manager, select the Driver tab, and Roll back driver from Properties;
• Right-click the Desktop and choose Settings>Advanced>Reset video driver.

17. Which protocol automates assignement of IP addresses?

• DNS;
• FTP;
• POP;
• HTTP;
• DHCP

18. Which information is backed up when a restore point is created?

• User data and applications only;
• System and Registry information only;
• All the content of a given partition;
• Selected user system information.

19. Which protocol is used to resolve URLs to IP addresses?

• DNS;
• FTP;
• POP;
• DHCP;
• HTTP.

20. What is the default location for system files in all versions of 32-bit Windows Vista?

• The Windows folder;
• The Winvista folder;
• The Windows\Csc subfolder;
• The Windows\System32 subfolder.

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