Kunci Jawaban Cisco IT Essentials chapter 7

Chapter 07 – IT Essentials

01. Which technology is used by laser printers ?

• Digital drop;
• Electrophotographic;
• Electrostatic spray;
• Impact;
• Ink melting.

02. Refer to the exhibit. Which two printer configuration settings should be modifield when charging from standard paper to photo paper ? (Choose two)

• Dublex;
• Paper Type;
• Print Layout;
• Print Quality;
• Paper Orintation.

03. Which software, embedded in a printer, controls how the printer operates and can be upgraded ?

• Driver;
• Firmware;
• Operating system;
• Printer utilities.

04. What is a feature that causes printers to require higher levels of maintenace than other electrical devices require ?

• High voltage;
• Moving parts;
• Network connectivity;
• Electrostatic charges.

05. What is the best source for a Windows-compatible scanner driver ?

• Website for scanner manufacturer;
• Microsft Update website;
• Scanner instalation disk;
• Windows Device Manager;
• Windows hardware profiles.

06. Which Windows XP command sends a file named example . txt to the default printer ?

• Send example .txt;
• Example.txt default – printer ;
• Default- printer example.txt;
• Print example.txt

07. Which software converts scanned pages into text ?

• Image text Converter;
• Optical Character Recognition;
• Optical Text Recognition;
• Character Image Recognition.

08. Which printer technology is used in low-cost, photo-quality printers ?

• Impact;
• Inkjet;
• Laser;
• Thermal.

09. Which routine maintenance procedure can extend the life of a printer ?

• Removing impurities collected on internal components;
• Removing and cleaning the corona wire regularly;
• Cleaning toner from the fusing drum;
• Refiling low ink cartridges.

10. What is the first step in trobleshooting a printing problem ?

• Identify the symptoms;
• Install a new ink toner cartridge;
• Disconnect power from the printer;
• Discuss solutions with the customer;
• Determine the exact cause of the problem.

11. What are two recommended procedures for proper scanner care and maintenance ? (Choose two)

• Wiping the glass with cloth;
• Removing the glass during cleaning ;
• Keeping the lid open when the scanner is not in use;
• Spraying cleaner directly on the glass;
• Leaving the scanner connected to the power source.

12. Which two interface types can supply power to a scanner or printer ? (Choose two)

• USB;
• SCSI;
• Serial ;
• Parallel;
• FireWire.

13. What problem might be encoutered if a laser printer is plugged into a UPS ?

• Damage to the UPS;
• Inconsistent print quality;
• Electrical shock to users;
• Damage to the laser printer.

14. A museum poses several old paintings that the curators wish to reproduce and sell in the museum gift stop. Which type of scanner can be used to produce the highest-quality reproduction ?

• All-in-one;
• Drum;
• Flatbed;
• Handheld.

15. What is the recommended first step in performing printer maitenance ?

• Empty all paper trays;
• Remove the toner cartridge;
• Remove power to the printer;
• Disconect the network cable.

16. What is typical of a network printer installation ?

• The requirement of a UPS;
• The requirement of a hub or a switch;
• The use of FireWare or USB;
• The use of Ethernet or wireless.

17. What are two possible negative results from reffiling ink cartridges on a printer? (Choose two)

• Internal leaks;
• Damage to the corona;
• Reduced life of the printer;
• Toner cartridge mailfunctions.
• Damage to the electrophotographic drum.

18. Which two methods can restart a stopped print service ? (Choose two)

• Rebooting the computer;
• Power cycling the printer ;
• Restarting the print spooler ;
• Canceling and resending print jobs ;
• Disconnecting and reconnecting network cables to the printer .

 19. Which laser printer component is a metal cylinder that is coated with a light-sesitive insulating material ?

• Drum;
• Fuser;
• Fusing unit;
• Platen;
• Transfer corona wire.

20. Instead of the document that was expected, a printer is printing unusual characters. What should be the next steps in solving this printer problem?

• Replace the print cartridge. If that fails to solve the problem, restart the printer and run diagnostics;
• Check the printer data cabling. If the cabling is secure on both ends, replace the print cartridge or ribbon;
• Send the print job again. If that fails to work, turn the printer off and back on,then resend the print job. If the problem still exist, reinstall or upgrade the print driver ;
• Check the printer power. If the power is on , resend the print job. If the document still fails to print properly, check the printer to ensure it is set as the default printer and resend the document.

21. A technician has been called to add a networked printer to a computer, but the printer cannot be installed. The technician has sufficient rights to install the printer, and other computers can print to the same printer. Where should the technician look first to isolate the problem?

• the printer;
• the printer driver;
• the print cartridge;
• the printer service/spooler.

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