Kunci Jawaba Cisco IT Essentials Chapter 5

Chapter 05 – IT Essentials

01. Once minimum hardware requirements are satisfied, where should a technician look to determine if the computer hardware has been tested with Windows XP?

• the Microsoft Compatibility Assistant;
• the Windows XP Hardware Compatibility List;
• the Microsoft Knowledge Base;
• the Windows XP manual.

02. A technician needs to upgrade the file system on a Windows XP computer from FAT32 to NTFS. Which course of action should be taken to upgrade the file system to NTFS?

• Format all the existing files with the NTFS File tool.
• Create a new NTFS partition and copy the files into the new partition. The existing partition can not be changed.
• Run the Microsoft Convert utility.
• Overwrite the FAT32 file system with NTFS. Files will automatically be added to the new file system.

03. A technician has finished installing Windows XP. What should the technician do to verify that all hardware has been installed correctly?

• Run HWINFO.EXE to verify that all devices are listed.
• Use the Windows XP Msconfig utility to prove that all the devices are operational.
• Use the Windows XP Testall utility to confirm that the devices are operational.
• Use the Device Manager utility to ensure that all the devices are operational.

04. A technician has a computer that is unable to boot Windows XP properly. The technician has decided that it is necessary to attempt a repair of XP. Which utility will be run if the technician selects Repair XP from the XP boot disk?

• Recovery Console;
• Windows Disk Manager;
• Msconfig;
• fix /mbr.

05. How much RAM can be addressed by a 64-bit operating system?

• 4 GB maximum;
• 16 GB maximum;
• 32 GB maximum;
• 64 GB maximum;
• 128 GB maximum.

06. When a computer boots from the Windows Vista disc, which three functions are performed if the Custom (advanced) option is selected? (Choose three.)

• Existing files and settings are kept.
• Changes to disk partitions can be made.
• A clean copy of Windows Vista is installed.
• The existing Windows installation is repaired.
• The location of the Windows installation can be selected.
• The Recovery Console can be used to repair the Master Boot Record.

07. What would be the result of having a corrupt Master Boot Record?

• A new application will fail to install.
• The operating system will fail to start.
• The printer will function incorrectly.
• The keyboard will be unresponsive to the user.

08. Which set of guidelines is used to ensure that programmers develop applications that are compatible with an operating system?

• ACAPI;
• API;
• IRQ;
• PnP.

09. A technician has installed new video drivers on a Windows XP computer and now the monitor shows distorted images. What startup mode can the technician use to access a new driver on the network?

• Safe Mode;
• Safe Mode with Networking Support;
• Real Mode with Networking Support;
• Safe Mode with Rollback Support.

10. A user decides to install a new version of Windows Vista but needs to retain the configurations and customizations of the current Windows XP operating system. Which software can be used to achieve this?

• Windows Task Manager;
• Windows Vista Setup Wizard;
• Microsoft Management Console;
• Windows User State Migration Tool.

11. Which operating mode is used by Windows XP to run a DOS application?

• protected mode;
• 64-bit mode;
• virtual real mode;
• real mode.

12. A company with 40 computers needs to reduce repair costs, decrease downtime, and improve reliability. Which task will meet these needs?

• Enact a comprehensive security policy.
• Upgrade all the operating systems.
• Develop a preventive maintenance plan.
• Create an Automated System Recovery CD.

13. What are two features of the Microsoft Management Console (MMC)? (Choose two.)

• MMC logs a history of application events.
• It organizes operating system snap-ins.
• It can be used to create customized MMCs.
• It displays computer performance information.
• It enables virtual memory settings to be customized

Sau:

• MMC logs a history of application events.
• It organizes operating system snap-ins.
• It can be used to create customized MMCs.
• It displays computer performance information.
• It requires administrative privileges to acces;
• It enables virtual memory settings to be customized

14.Which directory contains Windows XP OS system files?

• C:\WINNT;
• C:\WINDOWS;
• C:\Program Files;
• C:\Documents and Settings.

15. What is the term for the ability of an operating system to run multiple applications at the same time?

• multiuser;
• multitasking;
• multithreading;
• multiprocessing.

16. A technician thinks that the file system on a computer has a problem because Windows XP is reporting data integrity issues. Which Windows XP utility will check the file system for errors?

• Attrib;
• Chkdsk;
• Fdisk;
• Format.

17. When troubleshooting a printer problem, a technician finds that the operating system was automatically updated with a corrupt device driver. Which solution would resolve this issue?

• Roll back the driver.
• Restart both the computer and the printer.
• Scan the downloaded driver file with a virus scanner.
• Use the Last Known Good Configuration to restart the computer.

18. Which registry file contains information about the hardware and software in the computer system?

• HKEY_CLASSES_ROOT;
• HKEY_CURRENT_USER;
• HKEY_LOCAL_MACHINE;
• HKEY_USERS.

19. Which mode allows applications that are not compatible with the current operating system to run in an environment that simulates an earlier operating system?

• real mode;
• protected mode;
• virtual real mode;
• compatibility mode.

20. Which two operating systems can function correctly on a system with 64 MB of RAM? (Choose two.)

• Windows XP Home;
• Windows XP Professional;
• Windows XP Media Center;
• Windows Vista Home Basic;
• Windows Vista Home Premium.

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